Matt Card, of Clark Pro Media, is a good friend of mine from Atlanta. He is also one of the more brilliant business strategists I know. He told me once that organizations will succeed by being strategic or being accidental. In times of of recession you find out real quick who is strategic and who is accidental.
One thing that stands out about strategic organizations is that they usually have a strong sense of who they are and what is important to them. Knowing who you are and what’s important is huge…it’s a great filter to run things through when things are tough.
Starbucks is ALL about a great coffee experience. If you have been keeping up with them in recent months you know that they are being very purposeful in their decision making about what to add and what to take away. Some of the things they are taking away such as some of their menu items might be good things and communicate a good coffee experience, but not quite a great coffee experience.
Another couple friends of mine work for a creative agency. They were telling me about a client who has paid for a certain amount of hours of work, but because the client doesn’t have a true sense of who they are they are spending the agency’s time and their own money having the agency chase different objectives every couple of weeks. At the end of the day they have the funds to allow this, but what happens when things get tighter for them. A true sense of mission, purpose, and intentionality will go a long way to helping make best use of resources.
Know who you are, why things are important to you, and be intentional about implementing the right things to separate you from the good and put you in line with the great otherwise you are waiting for an accident to happen…which could be good or bad, but why chance it?